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Privacy Policy

Generated privacy notice - general business

The Derm Doctor Ltd. customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • Who we share information with

  • How to complain

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Contact details

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Email

general@thedermdoctor.co.uk

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What information we collect, use, and why

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

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Lawful bases and data protection rights

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Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

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Where we get personal information from

  • Directly from you

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How long we keep information

All contact requests submitted via the website will be held for a maximum  90 day period, after which the contact request record will be removed from our systems.

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Who we share information with

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Data processors

KMS Professional Services

This data processor does the following activities for us:

  • Secretariat function that will book / change appointments

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How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

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Last updated

26 September 2024

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