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Privacy Policy

Generated privacy notice - general business

The Derm Doctor Ltd. customer privacy notice

This privacy notice tells you what to expect us to do with your personal information.

  • Contact details

  • What information we collect, use, and why

  • Lawful bases and data protection rights

  • Where we get personal information from

  • How long we keep information

  • Who we share information with

  • How to complain

Contact details

Email

general@thedermdoctor.co.uk

What information we collect, use, and why

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details

Lawful bases and data protection rights

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

  • Directly from you

How long we keep information

All contact requests submitted via the website will be held for a maximum  90 day period, after which the contact request record will be removed from our systems.

Who we share information with

Data processors

KMS Professional Services

This data processor does the following activities for us:

  • Secretariat function that will book / change appointments

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

26 September 2024

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